Payment Policies

Stop Losing Money to No-Shows.

Set deposit and cancellation policies once, and Zivly applies them to every booking - no awkward conversations, no chasing payments.

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💰 Deposit at Booking

Require a deposit when clients book - a fixed amount, a percentage, or the full price. Fully applied toward the service. Locks in commitment without scaring clients away.

  • ✓ Fixed amount, % of service, or full price
  • ✓ Auto-applied to final payment
  • ✓ Optionally non-refundable

🚫 No-Show Fees

Define your no-show penalty - a flat fee, a percentage of the service, or keeping the deposit. Mark the booking as a no-show and Zivly calculates the fee, including tax.

  • ✓ Charge the card on file
  • ✓ Or record a manual payment
  • ✓ Fee and payment method saved on the booking

⏰ Cancellation Window Rules

Cancel inside your window (say, 24 hours)? A fee applies. Cancel earlier? No charge. Set the window once and it applies to every booking.

  • ✓ Configurable cancellation window
  • ✓ Late-cancel fee (% or flat)
  • ✓ Or keep the deposit instead

🔒 No Surprises for Clients

Clients see the exact late-cancel fee before they cancel, and every booking keeps the policy that was in place when it was made.

  • ✓ Fee preview before a client cancels
  • ✓ Policy locked in at booking time
  • ✓ Sales tax added to every fee

Protect your time. Protect your revenue.

Try Zivly free for 14 days. Payment policies included on every plan.

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